Counter Fraud Analyst

Site Save the Children

Save the children is hiring a Counter Fraud Analyst WCA.

Contract length: 24 months

Child safeguarding

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Role purpose

  • Supporting the Global Counter Fraud Manager, with a dotted reporting line to the WCA Regional Fraud Lead in delivering the four pillars of the counter fraud strategy (Awareness, Reporting, Responding, Prevention) including:
  • Support with Initial Review of reported incidents on Datix, including reporter follow-up, SOF identification and Triage.
  • Lead and participate in fraud investigations across all Triage Levels.
  • Support with case management and record updates and uploads to the case management system, Datix with specific focus on data quality and consistency of system usage across the fraud function.
  • Support case closure processes for all Triage Levels, with focus on data quality and consistency, ensuring the methodology was followed throughout the investigation lifespan.
  • Support in the planning and coordination of logistics for fraud trainings sessions conducted by the Regional Fraud lead and other members of the global fraud team (face-to-face awareness training, investigation trainings, Fraud Focal point trainings etc.)

A point of contact for the Fraud Focal Points at Country Offices and Regional Office

Ideally, the role holder will be fluent in English as well as French. The role may require significant international travel including to challenging locations often with cultural sensitivities.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal job description and be able to vary working hours accordingly.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Scope of role

  • Reports to: This role reports directly to the Global Counter Fraud Manager who reports to the Head of Fraud Management. The roles has a dotted reporting line to the WCA Regional Fraud Lead.
  • Dimensions: stakeholders include other members of the global fraud team and with country, regional and central staff and senior leadership teams.
  • Staff directly reporting to this post: None

Key areas of accountability

Awareness

  • Using training completion data, support in identifying opportunities to engage Country/Regional offices to improve training completion
  • Assist in the delivery of bespoke fraud awareness sessions to stakeholder groups

Reporting

  • Monitor SCI Fraud Inbox and other channels to ensure incidents are recording in Datix
  • Assist in delivering messaging about essential standards of reporting to improve quality of incident reports
  • Assist in reviewing and triaging new fraud incidents including liaison with reporter, other functions and effected offices.
  • Support in stakeholder engagement and presentation of fraud data and analysis.

Responding

  • Assist and lead in investigating triaged fraud cases including preparing Terms of Reference, coordinating investigation team, conducting interviews and writing investigation reports to a high standard.
  • Engaging stakeholders including Members on case management.
  • Focusing on data quality in investigation material and Datix records to ensure best practice is followed for all investigations.
  • Identifying deviations from best practice and identify opportunities for improvement.

Prevention

  • Assisting in identifying trends in fraud occurrences and follow up with relevant teams/departments
  • Supporting Action Tracking and ensuring lessons learned from fraud investigations are actioned at the relevant level.

The role will also be expected to provide interim cover for the WCA or any other Regional Fraud Lead during periods of absence or leave.

Behaviours (Values in Practice)

Accountability:

  • holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

  • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • widely shares their personal vision for Save the Children, engages and motivates others
  • future orientated, thinks strategically and on a global scale.

Collaboration:

  • builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • values diversity, sees it as a source of competitive strength
  • approachable, good listener, easy to talk to.

Creativity:

  • develops and encourages new and innovative solutions
  • willing to take disciplined risks.

Integrity:

honest, encourages openness and transparency; demonstrates highest levels of integrity

Qualifications and experience

Essential

  • minimum of 3 years of relevant experience in a role involving fraud investigation and prevention
  • demonstrable understanding of effective counter fraud strategies and their activities
  • aware of current best practices in investigation techniques
  • excellent written and spoken English demonstrable by good oral and written communication skills
  • able to offer practical solutions to management to help resolve incidents including in crisis situations
  • perseverance, resilience, and tenacity
  • ability to work with minimum supervision
  • Fraud investigation qualification/accreditation from recognised body/training provider, or similarly related qualification in relevant field.

Desirable

  • fluent French written and spoken
  • understanding of the role and approaches of the international development sector
  • previous experience of delivering training sessions / workshops

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

If you are interested in this position, please send your CV and cover letter.

Closing date: 18 May 2022 – 23:59 GMT.

 

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