Delegate, Inter-agency Information Management


IFRC is hiring a Delegate, Inter-agency Information Management.


The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest volunteer-based humanitarian network. IFRC is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the IFRC is part of the International Red Cross and Red Crescent Movement. IFRC’s headquarters is in Geneva, with regional and country offices throughout the world. COVID-19 is a global health crisis, an information crisis and increasingly a wider socio-economic crisis. One of the major learning of the past decade, from the West Africa Ebola outbreak to natural disasters and complex emergencies, is the critical need to engage communities from the very beginning of a response. For humanitarian responses to be effective and have long-term positive impacts, humanitarian organizations need to work collectively to ensure a community-centred approach at all levels of a response.

This means: facilitating access to life-saving information and essential services; proactively enabling the participation of affected communities in relief efforts; ensuring decisions at all levels within the humanitarian architecture are taken and adapted according to community feedback, concerns and priorities, as well as social insights; and supporting local responders to lead responses whenever possible. Such approaches help build trust with communities and local gatekeepers, increase the uptake of protective and health seeking behaviours, and ultimately ensure sustainability of humanitarian work. Living up to our 2017 IASC commitments on Accountability to Affected Populations as well as core protection and localisation principles is now more critical than ever. Globally, the interagency coordination of Risk Communication and Community Engagement (RCCE) for the COVID-19 response is co-led by WHO, IFRC and UNICEF. In West and Central Africa the RCCE technical working group (TWG) is co led by IFRC and UNICEF.

Thanks to a substantial funding grant from the Bill and Melinda Gates Foundation (BMGF), the current interagency structure is being scaled up to provide a collective service to improve collaboration among key partners at all levels, support the collection and analysis of multiple sources of data from communities, and provide technical support to a wide-range of actors at regional and country level. This will support the implementation of the RCCE strategy at country level, as well as the updated 2020 Coronavirus (2019‑nCoV) Strategic Preparedness and Response Plan and the COVID-19 Global Humanitarian Response Plan. The IFRC and UNICEF Africa Regional offices in Nairobi will co-host the RCCE interagency coordination structure for West and Central Africa, which will include a coordinator (UNICEF), social science (UNICEF), information management (IFRC) and country surge support (UNICEF) positions.

Closing date : 07 May 2021.

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