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Hyatt Hotels Sénégal recrute Un Director of Operations

Hyatt Hotels Sénégal recrute Un Director of Operations


Be A Part of Our Passionate & Committed Preopening Team!

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences

As a Director of Operations, you will ensure the smooth and efficient running of all operational aspects of the Hotel and ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.

Your main missions will be:
Recruit associates prior to the opening of this new hotel
Run the strategy of the company within the operational department such as the F&B, and Rooms departments
Manage the productivity and the profitability of the operations
Comply and exceed Hotel & Company service standards and procedures
Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action
Ensure that services are managed according to the standards established for the brand in general and especially for the hotel
Respect the legal, legislative and social standards in the various services
Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary


Be able to write and speak in french
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Operations with a previous experience of Director of Rooms/Director of F&B. Good problem solving, administrative and interpersonal skills are a must.

Hyatt Centric Dakar, 5 star Hotel, 152 rooms and 3 F&B outlets

Property: Hyatt Centric Dakar

Hotel Brand/Office Type: Hyatt Centric

Primary Location: Senegal-Dakar-Dakar

Pay Basis: Yearly CFA Franc BCEAO (XOF)

Schedule: Full-time

Job Level: Assistant Director

Job: Hotel Operations

Work from Home Availability: No

Remote Position: No

Req ID: DAK000011

Click on the link below to apply

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