Global Senior Manager, Monitoring Evaluation and Learning

Site Living Goods

Delivering Data-Driven Health Care, Door to Door

Living Goods hiring Global Senior Manager, Monitoring Evaluation and Learning.

Role: Senior Manager, Monitoring, Evaluation & Learning (MEL)

Reporting into: Global Director, Performance, Evidence, and Insights.

About Us

Our Strategy for delivering high-quality, cost-effective community health through and with digitally empowered, equipped, supplied, supervised, and compensated CHWs requires that we continuously re-invent the way we work. Innovating incessantly and with swift responsiveness to global trends is, therefore, a critical success factor for building a thriving and sustainable LG of today and tomorrow.

Over the last four years, Living Goods has become a more complex organization with multiple implementation modes, exciting opportunities in new countries, and new partnerships in existing countries. Furthermore, while we have delivered some strong work over the last couple of years in technology, we now need to go the extra mile beyond technology and ensure a much greater emphasis on government partnerships in the broader digital health space. We can only do this by building a great place to work where our teams thrive, grow, and deliver extraordinary results.

Purpose of role:

The position is responsible for leading our Monitoring, Evaluation & Learning (MEL) efforts across the organization to ensure LG and its partners deepen impact, strengthen programs, continuously learn and improve, and share out insights and evidence. The Global MEL Sr. Manager will create systems and tools to strengthen MEL approaches across the organization and with partners, provide technical support to country teams, and lead a portfolio of MEL projects. The Global MEL Sr. Manager will strengthen a coordinated organization-wide MEL system, facilitate the design, set-up, and implementation of standard MEL processes in close collaboration with country MEL teams, and ensure that data and analysis are used to make evidence- based programmatic decisions and to influence key advocacy priorities at country, regional and global levels.

Key Responsibilities:


  • Co-develop and continue to iterate LG’s learning agenda.
  • Lead, own, and continue to iterate LG’s strategic plan measurement framework and log frame.
  • Co-develop and continue to improve systems change measurement approach with countries and advocacy teams.
  • Advise M&E strategy and framework for new countries and new innovations.
  • Identify and develop MEL-related strategic partnerships aligned with the strategy of the organization.

Monitoring & Evaluation:

  • Lead the organization’s M&E strategy, and policy, and ensure excellence across programs and geographies.
  • Lead the development of organization KPIs and targets.
  • Develop, standardize and improve cost-effective, robust, and scalable data quality control processes and systems.
  • Ensure strong program review systems, processes, and tools, including strong country-level M&E systems to drive learning and impact.
  • Lead learning initiatives and share/utilize learnings across countries and programs to drive deeper impact.
  • Strengthen internal learning management processes including translation of the program, analytic and research insights, and evidence for advocacy.
  • Develop M&E plans and log frames for specific projects and programs, including innovations.
  • Support ROI and cost-effectiveness analyzes of programs and innovations.
  • Develop and systematize new and creative ways of leveraging LG, partners, and other external data to monitor and measure program impact.
  • Support data analytics team to use internal and external data for priority analytic deep dives to deepen impact, learning, and drive advocacy.

Management & Leadership:

  • Recruit, manage and support professionally the country MEL teams and consultants and ensure strong coordination of different workstreams with the different departments.
  • Set up effective shared services and ways of working for the MEL team to provide high-quality and effective cross-functional and cross-geography support.
  • Strengthen MEL capability across the organization.
  • Bring out the best in people and build a culture of high performance and engagement in line with the organization’s values.
  • Business Development & Advocacy:
  • Contribute regularly to proposals, reporting, advocacy briefs, and other external communications that rely on robust analysis, visualization, and interpretation of data.
  • Create, publish, and disseminate program insight findings, analysis, and impact stories to drive the organization’s role as a thought leader in global community health.
  • Lead as MEL point person for priority partnerships and coalitions.

Qualifications & Experience Required:



  • Minimum of ten (10) to 12 (twelve) years of relevant experience.

Skills & Attributes:

  • Strong technical expertise in M&E, data systems, and analysis.
  • Good Interpersonal skills, Communication, and Collaboration.
  • Strong people management and leadership skills.
  • Bilingual – Fluent in English and French
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