Multi-country Civil Society Capacity Strengthening Officer

Site Save the Children

Save the children is hiring Multi-country Civil Society Capacity Strengthening Officer.

  • Contract Type: Regular
  • Team/programme: SIDAcso – civil society strengthening programme
    Location: dakar (+50% travel)
  • Grade:
  • Contract length: 2 years

Child safeguarding:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Role purpose

Save the Children works across a broad range of partners as per our Theory of Change and our partnership principles. Key strategic directions include building a diverse partnership characterised by equality and complementarity, enabling children and youth led organisations and their voices to be at the forefront, and scaling climate change, adaption and resilience approaches.

This program will focus on partnerships with local civil society organisations, especially child led organization, Civic space for civil society, including child rights organisations, is increasingly being challenged, but Save the Children believes that a strong civil society is crucial to promote, defend and demand accountability for children’s rights. SC Sweden’s CSO Strengthening Programme in Asia supported by Swedish International Development Cooperation Agency (Sida) will seek to build a strong civil society that demands and supports the fulfilment of children’s rights – holding states to account and mobilizing and empowering children and their communities through a regional and integrated approach.

The Multi-country Civil Society Capacity Strengthening Officer is a key position working together with stakeholders and partners across the programme to coordinate and support the successful implementation of the Organisational Capacity Development (OCD) process. The person will ensure quality OCD and partnership support to the Sida CSO programme and coordination of partners’ organizational capacity development. The incumbent will coordinate with CO partnerships focal, and project leads for conducting OCA (Organisational Capacity Assessment) and ensuring OCD (Organisational Capacity Development) plan is in place. As partners’ organizational Capacity Development focal point, he/she will contribute to the improvement of the health of the partners and to their quality program deliveries. The coordinator will monitor the OCD plan progress of the partners and facilitate cross-learning through an online OCD platform.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Scope of role

  • Reports to: Regional CSO Partnerships Advisor
  • Staff reporting to this post: NO
  • Budget Responsibilities: NA

Role Dimensions

  • External: local CSOs, Child-led organization, networks, INGOs, experts, SC country programs with extensive knowledge and experiences in OCA, OCD and partnership-based programming.
  • Internal: Program Coordination Group, Program Implementation Unit, Partnership and OCD Champions Network, Awards unit, Finance unit, HR, TEs, and MEAL and KM.

Key areas of accountability

  • Support in OCA tool development
  • Support country offices in OCA tool customization and development according to the country and partner context following SCS OCD framework.
  • Develop an OCA tool library by collecting available OCA tools and instructional videos/ learning materials on how to facilitate OCA process.
  • Support and Coordinate OCA and OCD activities:
  • Support COs in OCA and OCD processes, where needed.
  • Ensure that all partners have their OCD plans developed and put in place.
  • Provide support in conducting periodic consultations with partners regarding organizational development and system strengthening.
  • Support CSOs in most effective ways of learning with methodology and content in relation to development of CSOs’ own capacity strengthening plans.
  • Develop and Promote Online Cross Learning Platform for OCD
  • Design and develop in coordination with partners, necessary SC departments and other key stakeholders, an OCD online platform and Toolkit, which provides scope for OCA facilitation and OCD progress tracking including access to relevant learning materials

Integrate and facilitate the whole life cycle of OCA and OCD process in online platform.

  • Enable CSO programme to provide technical support to any CO in OCA and OCD facilitation for partners
  • Facilitate partners in peer and cross learning on OCD and sharing best practices with support from KM Specialist.
  • Support Partners’ Organizational Development and Capacity Strengthening
  • Together with the SCI program team and COs, identify priority areas for capacity building and work with the Partnership Focal to provide capacity building support for CO staff on OCA and OCD
  • Coordinate and collaborate with technical specialists, contracted trainers and capacity building partners as needed
  • Regularly check capacity-strengthening plans and ensure that staff are regularly mobilised within SC to dedicate time towards supporting relevant components of the plan.
  • Follow the implementation of the partners’ OCD plans, and support partners’ capacity strengthening in response to OCD plan and move the plan ahead as per target.
  • Develop learning activities, audio-visual materials, instructor guides, e-learning materials and lesson plans on OCA and OCD
  • Support Partnership Management
  • Maintain a Partner Database with up-to-date information.
  • Ensure that the Partnerships folder on the shared drive is kept up to date with key resources including SOPs, workflows, guidance, manuals, case studies etc.
  • Support ARO’s CSO programme for scoping, selection, and assessment of potential partners in coordination with relevant stakeholders.
  • Assist CSO Partnership Advisor and Programme Manager in involving partners in programme design, through partnership workshops, meetings, etc.
  • Coordinate and support in organizing capacity strengthening initiatives on partnership for SCI and partner staffs.
  • Work closely with Awards and other stakeholders to ensure that all Partners receive their induction checklist and receive the necessary support to schedule mandatory briefings before programme begins.
  • Participate in capacity monitoring and assessments of partners as requested by programme or partners.


  • Participate in internal and external meetings, workshops, training.
  • Any other tasks required by the supervisor.
  • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Behaviours (Values in Practice)


  • holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.


  • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • widely shares their personal vision for Save the Children, engages and motivates others
  • future orientated, thinks strategically and on a global scale.


  • builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • values diversity, sees it as a source of competitive strength
  • approachable, good listener, easy to talk to.


  • develops and encourages new and innovative solutions
  • willing to take disciplined risks.


honest, encourages openness and transparency; demonstrates highest levels of integrity


Relevant university degree (International Human Rights and Humanitarian Law, Child Right, Political Science, Anthropology, Sociology or other Social Science, International Development, etc.)

Experience and skills


  • At least 5 years working experience in development field, with at least 2 years’ experience in capacity building and partnership-based programming.
  • Experience of developing, rolling out and capacity strengthening on organisational procedures, tools and guidance.
  • Familiar with partnership management, partnership principles, partnership brokering, participatory approaches and the localisation agenda.
  • Excellent training/facilitation, negotiation, conflict handling, presentation, networking and communication skills.
  • Extensive knowledge of and credibility with local and national NGO partners.
  • A full understanding of political, economic and social contexts of West Africa.
  • An understanding of and commitment to, the aims of SC as an organisation working for social change and active in the promotion of the rights of the child.
  • Excellent written and verbal French and English.
  • Experience in capacity development online platform will be an added value.
  • Proven knowledge and skill on the use of computer applications such as MS excel, word and power point.
  • Ability to do multi-tasking, set priorities, and maintain positive attitude.


  • Solid experience in remote management and implementation in complex and insecure environments.
  • Strong skills in staff management, moderation, conflict resolution and capacity-building.
  • Familiarity with humanitarian assistance and long-term development work in order to communicate effectively with partners.
  • Knowledge of the localisation agenda and experience in working with national partners and capacity building.
  • Capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
  • Familiar with accountability and feedback mechanisms including for children.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Closing date: 30 Jun 2022 – 23:59 GMT

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