Office Assistant Receptionist

Akademiya2063

Vacancy announcement

Akademiya2063 is an Africa-based non-profit research organization with headquarters in Kigali, Rwanda and a regional office in Dakar, Senegal. Inspired by the ambitions of Agenda 2063 and grounded in the recognition of the central importance of strong knowledge and evidence systems, the vision of Akademiya2063 is an Africa with the expertise we need for the Africa we want. This expertise must be responsive to the continent’s needs for data and analysis to ensure high-quality policy design and execution. Inclusive, evidence-informed policymaking is key to meeting the continent’s development aspirations, creating wealth, and changing livelihoods for the better. Akademiya2063’s overall mission is to create, across Africa and led from its headquarters in Rwanda, state-of-the-art technical capacities to support the efforts by the Member States of the African Union to achieve the key goals of the African Union’s Agenda 2063 of transforming national economies to boost growth and prosperity. Following from its vision and mission, the main goal of Akademiya2063 is to help meet Africa’s needs at the continental, regional and national levels in terms of data, analytics, and mutual learning for the effective implementation of Agenda 2063 and the realization of its outcomes by a critical mass of countries. Akademiya2063 strives to meet its goals through programs organized under five strategic areas—policy innovation, knowledge systems, capacity creation and deployment, operational support and data management, digital products, and technology—as well as partnerships and outreach activities. For more information, visit www.Akademiya2063.org.

Vacancy Details

  • Vacancy Number: SN24004
  • Position Title: Office Assistant Receptionist
  • Department: West & Central Africa Regional Office
  • Location: Dakar, Senegal
  • Duration: 2-year renewable

Position Summary

Akademiya2063 is seeking an organized, outgoing, and bilingual (French-English) Office Assistant Receptionist to join our team. The successful candidate will provide essential administrative support to various departments. S/he will provide excellent customer service while maintaining discretion and confidentiality. This position reports to the Office Manager. This position is based in Dakar, Senegal, and interested applicants must already have the appropriate authorization to work in Senegal.

Duties and Responsibilities

  • Serve as the professional front-of-house to greet visitors, answer inquiries, and direct them to the appropriate party.
  • Manage incoming calls, provide information about the organization and directing callers to the appropriate personnel.
  • Monitor and manage the office email account, transferring requests to the relevant department for action.
  • Maintain and update office-wide meeting calendars and oversee conference room bookings. Assist with receiving, recording, and processing supplier invoices.
  • Manage the petty cash box, including processing replenishment requests.
  • Monitor and track fuel card usage, coordinating generator and company vehicle replenishment requests.
  • Provide administrative support to the administrative team and assist with event coordination and travel arrangements as needed
  • Perform data entry and maintain organized filing systems.
  • Assist with other clerical tasks and office duties as required.

Selection Criteria

  • Bachelor’s Degree in business management, office administration, customer service or related field
  • Minimum 2 years’ experience in receptionist or administrative roles. Having HR experience is a surplus.
  • Exhibit excellent customer service abilities, including active listening, empathy, and problem solving.
  • Display keen organizational and time management skills, vital for managing supplies, and databases, and contributing to event coordination.
  • Proficiency in basic computer operations, particularly Microsoft Office applications, to support day-to-day tasks.
  • Demonstrate professional etiquette and interpersonal skills, contributing to a welcoming and positive atmosphere.
  • Show adaptability in handling various tasks and situations, taking initiative to provide optimal support.

Submission of Applications

If you are interested in this position, please send your detailed e-mail application: CV, and cover letter in English, by June 21, 2024, to careers@Akademiya2063.org. Please include the position title in the subject line.

Additional Considerations

  • Applications received after the closing date will not be considered.
  • This Job Description only serves as a guide for the available position. Akademiya2063 reserves the right to change, revise, omit, and add in part / in whole to this document.
  • Qualified female candidates are strongly encouraged to apply.
  • Akademiya2063 is an equal-opportunity employer and offers an attractive and challenging working environment with opportunities for skill enhancement.
  • By sending an application, candidates give consent for their personal data to be processed solely for applicable recruitment procedures.
  • We thank all applicants for their interest in working for Akademiya2063, due to the volume of applications, only shortlisted candidates will be contacted

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