Protocol Officer

Site United Nations

Org. Setting and Reporting

This position is based in Dakar (Senegal) in the United Nations Office for West Africa and the Sahel (UNOWAS). The UNOWAS mandate covers all countries in West Africa and the Sahel. The Protocol Officer will report to the Mission’s Chief of Staff.


Under the overall supervision of the Chief of Staff, the Protocol Officer is responsible for performing the following duties: Advises and assists the SRSG and Senior Mission officials on protocol and liaison issues; Handles protocol processes in preparation and follow-up to the SRSG’s travels and missions. Accompanies the SRSG and Senior

Mission officials on official travel when needed to guarantee effective liaison and to address any protocol concerns. Assists in ensuring diplomatic privileges and immunities are accorded to the SRSG and Senior Mission officials in the host country and while travelling on official business. Coordinates and ensures protocol arrangements are in place for the SRSG and Senior Mission officials for attendance at events organized by UNOWAS or externally.

  • Assists with the preparation of national and regional conferences and similar events hosted by UNOWAS.
  • Assists in the planning, coordinating and organizing of hospitality and other events during high-level visits to Dakar. Maintains communication and facilitates protocol and liaison services with the host country authorities and embassies. Arranges and coordinates meetings between UNOWAS officials and national authorities in all countries covered under the UNOWAS mandate as needed. Maintains up-to-date biographical and contact information on national authorities in all countries under the purview of UNOWAS, as well as contact lists for host-country embassies, intergovernmental organizations and UN entities. Prepares Notes Verbales and related correspondences and assures their follow up. Assists and advises mission personnel on entry and extension visas. Performs other duties as required.


  • Professionalism Ability to analyze developments in the political area. Ability to work under pressure. Proven ability to draft statements, talking points, briefing notes and other documentation on international political issues. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Communication Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Taylors language, tone, style, and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Planning and organizing Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions, as necessary. Uses time efficiently.


  • Advanced university degree (master’s degree or equivalent) in Law, Political Sciences, Public Relations, or other related fields. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced / post graduate university degree.

Work Experience

  • A minimum of five years progressively responsible experience in the field of protocol is required. Experience in planning and organizing activities in an international setting is required. Experience in protocol procedures in United Nations field missions is desirable. Experience in a conflict or post-conflict setting is desirable. Work experience in West Africa and the Sahel region is desirable.
  • Languages
  • English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English and French is required.
  • Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

  • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

United Nations Considerations

  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

  • The united nations does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, or training). the united nations does not concern itself with information on applicants’ bank accounts.

Closing date: 31 Juillet 2024.

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