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Territory Manager

Site Puma Energy

Puma Energy is hiring a Territory manager.

Puma Energy is a global integrated midstream and downstream oil company active in close to 45 countries. Formed in 1997 in Central America, Puma Energy has since expanded its activities worldwide, achieving rapid growth, diversification and product line development. The company directly manages over 7,500 employees. Headquartered in Singapore, it has regional hubs in Johannesburg (South Africa), San Juan (Puerto Rico), Brisbane (Australia) and Tallinn (Estonia).

Puma Energy’s core activities in the midstream sector include the supply, storage and transportation of petroleum products. Puma Energy’s activities are underpinned by investment in infrastructure which optimises supply chain systems, capturing value as both asset owner and marketer of product. Puma Energy’s downstream activities include the distribution, retail sales and wholesale of a wide range of refined products, with additional product offerings in the lubricants, bitumen, LPG and marine bunkering sectors. Puma Energy currently has a global network of over 2,000 retail service stations. Puma Energy also provides a robust platform for independent entrepreneurs to develop their businesses, by providing a viable alternative to traditional market supply sources.

Job Description

1-

  • Create an environment focused on flawless execution of activities with emphasis on safety and controlsProvide a first in class customer service.
  • Maintain administrative control of the assigned clients portfolio, as well in goal achievement and in effectiveness to recover values, maintain the credit lines established by the company and making cashing negotiations

2-

  • Handle or participate in negotiations with potential clients as well as preparing offers.
  • Maintain an update list of fuel prices, oil and lubricants, etc. and notify the providers/clients about any changes in prices

3-

  • Request contracts and maintain control of validity periods
  • Make stocks inventories & assessment and value calculation for Banks Guarantees if applicable

4-

  • Provide support to clients for the inventory control of fuels and technical advice for the sale of the company products.

5-

  • Support the implementation of the Global Business and Strategic Accounts models as requested by the Commercial Manager within the territory ;
  • Implement Marketing Programs as directed in the one year Marketing Plan and one year Sales Plan for the affiliate, with proper emphasis on compliance with validated budget & established pricing architecture ;
  • Monitor projected sales volume, monthly results analysis, and the elaboration of sales and invoicing reports Elaboration of credits notes related to Price adjustments, or invoice annulment;
  • Elaborate reports and statistics required.

6-

  • Build and maintain an updated a comprehensive prospects pipeline by using the Pipeline management Tool   SPANCOP (Suspect, Prospect, Approach, Negotiate, Close, Order, Payment) and through Sales Tools to convert the prospects/customers.

7-

  • Provide advice and support to clients with administrative needs and implementation as well as the execution of the Business plans and all the norms, standards and commercial procedures of the company

8-

  • Evaluate the price changes according to the budget, competition and the needs of the independent market in order to increase the sales
  • Problem solving of loading Schedules, reception of requests, payments, product quality, transportation, faults, prices, invoicing and other situations or claims with the clients

9-

  • Maintain close and constant communication with the Customers Service /Operations/Logistics/Finances/ & all other departments required ;
  • Foster the communication and cross-functional cooperation required to operate in a matrix organization, including Marketing programs, Pricing, Global Business, Strategic Accounts, Customer Service, demand forecasting, Technical Services, Controllers, Fuels & Lubes Marketing and others.
  • Plan and organize business trips and field visits, to achieve effective coverage of the assigned areas;

Key Responsibilities of the Territory manager

  • Create an environment focused on flawless execution of activities with emphasis on safety and controls.
  • Provide a first in class customer service.
  • Maintain administrative control of the assigned clients portfolio, as well in goal achievement and in effectiveness to recover values, maintain the credit lines established by the company and making cashing negotiations
  • Handle or participate in negotiations with potential clients as well as preparing offers.
  • Maintain an update list of fuel prices, oil and lubricants, etc. and notify the providers/clients about any changes in prices
  • Request contracts and maintain control of validity periods
  • Make stocks inventories & assessment and value calculation for Banks Guarantees if applicable
  • Provide support to clients for the inventory control of fuels and technical advice for the sale of the company products.
  • Support the implementation of the Global Business and Strategic Accounts models as requested by the Commercial Manager within the territory ;
  • Implement Marketing Programs as directed in the one year Marketing Plan and one year Sales Plan for the affiliate, with proper emphasis on compliance with validated budget & established pricing architecture ;
  • Monitor projected sales volume, monthly results analysis, and the elaboration of sales and invoicing reports Elaboration of credits notes related to Price adjustments, or invoice annulment;
  • Elaborate reports and statistics required.
  • Build and maintain an updated a comprehensive prospects pipeline by using the Pipeline management Tool   SPANCOP (Suspect, Prospect, Approach, Negotiate, Close, Order, Payment) and through Sales Tools to convert the prospects/customers.
  • Provide advice and support to clients with administrative needs and implementation as well as the execution of the Business plans and all the norms, standards and commercial procedures of the company
  • Evaluate the price changes according to the budget, competition and the needs of the independent market in order to increase the sales
  • Problem solving of loading Schedules, reception of requests, payments, product quality, transportation, faults, prices, invoicing and other situations or claims with the clients
  • Maintain close and constant communication with the Customers Service /Operations/Logistics/Finances/ & all other departments required ;
  • Foster the communication and cross-functional cooperation required to operate in a matrix organization, including Marketing programs, Pricing, Global Business, Strategic Accounts, Customer Service, demand forecasting, Technical Services, Controllers, Fuels & Lubes Marketing and others.
  • Plan and organize business trips and field visits, to achieve effective coverage of the assigned areas;

Requirements:

Work Experience:

Business Administration/Management, Sales and Commercial

Education:

Master of Business Administration (MBA): Industrial Engineering (Required)

Skills:

Advance excel skill in MS Excel, PowerPoint and MS office, Visio with Macros, Having a friendly, engaging personality is preferred with confident manner

Languages:

English, French


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